FAQ’s

Below are some of the most common questions we receive about our drainage services in Portsmouth and the surrounding areas. If you can’t find the answer you’re looking for, feel free to contact our team and we’ll be happy to help with any drainage enquiry.

Blocked drains in Portsmouth are often caused by grease, fat, food waste, wet wipes, sanitary products, hair, and tree root intrusion. Structural issues like cracked or collapsed pipes can also lead to recurring blockages.

Common signs include slow-draining water, bad smells, gurgling noises, overflowing drains, or water backing up into sinks and toilets. These symptoms usually indicate a blockage that needs professional attention.

Yes, we provide 24/7 emergency drain services in Portsmouth, ensuring fast response times for urgent issues such as blocked drains, flooding, or sewage backups.

A CCTV drain survey uses a high-definition camera to inspect your drainage system. It’s recommended for recurring blockages, suspected pipe damage, or when purchasing a property to identify hidden issues.

Yes, many drainage issues can be fixed using no-dig solutions like drain relining, which repairs pipes internally without excavation, saving time and reducing disruption.

The cost depends on the severity of the blockage and the method required. We offer transparent pricing with no hidden fees and provide a clear quote before starting any work.

To prevent blocked drains, avoid pouring grease down sinks, don’t flush non-biodegradable items, and consider regular drain maintenance or cleaning to remove build-up before it becomes a problem.

Most domestic properties benefit from annual maintenance, while commercial properties with higher usage may require more frequent servicing to prevent blockages and system failure.

Avoid using harsh chemicals as they can damage pipes. Instead, contact a professional drainage company to safely diagnose and clear the blockage using the correct equipment.

Yes, we offer a full range of commercial drainage services in Portsmouth, including maintenance, repairs, CCTV surveys, and emergency call-outs for businesses of all sizes.